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PluginsSupport NoticeOverview

Support Notice

Support Notice posts or manages support availability notices so customers know when staff are available, delayed, or offline.

  • Source description: Global ticket support notice system
  • Version in source: 1.0.0
  • Dependencies: core
  • Node dependencies: mongoose
  • Config templates read: en-support-notice-lang.json5, en-support-notice.json5

Install, enable, and run the first safe test.

Setup

Source-backed config fields and what they control.

Configuration

How members and staff use the plugin in Discord.

Commands and Workflow

Forum screenshots for this plugin.

Screenshots

Common setup and runtime fixes.

Troubleshooting

Main Features

  • Support notice message handling
  • Configurable status text
  • Channel-specific notices
  • Staff permission controls
  • Language-configurable embeds and responses

Plugin Names

ItemName
Plugin foldersupport_notice
Config namesupport-notice
Language config namesupport-notice-lang
Main config fileconfiguration/support-notice.json5
Main language fileconfiguration/support-notice-lang.json5

Best Fit

Use it for stores and support servers that need a clear automated support-status message.

TroubleshootingSetup