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PluginsSupport NoticeTroubleshooting

Support Notice Troubleshooting

  • If the notice does not post, check the configured channel ID.
  • If updates create duplicates, verify the stored message ID or resend workflow.
  • If staff cannot update it, check permission keys.
  • If formatting looks wrong, review support-notice-lang.

General Checks

  • Confirm the plugin folder name and generated config names match the table on the overview page.
  • Check AthenaBot startup logs for config load failures.
  • Verify the bot role is above any role it needs to manage.
  • Confirm channel IDs, role IDs, and user IDs are from the same Discord server.
  • If dashboard config is enabled, confirm the dashboard value is not overriding the local JSON5 file.
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